Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We've fixed the core issue, and are waiting for things to fully recover. In the meantime, you can contact us our support team for assistance to manually regenerate the certificate for you. Thank you for your patience and understanding.

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Identified

We are experiencing a temporary issue with certificate generation on our platform which might give you an error when trying to download them. We apologise for any inconvenience caused and are working to resolve as a priority

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Began at:

Affected components
  • OpenLearning Platform
    • OpenLearning - Global (incl. Australia and Malaysia)