Resolved

We've now resolved the incident. Thanks for your patience.

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Identified

We are experiencing a temporary issue with the preview function in the File Widget for some file types (document, slides, spreadsheet) Our team are currently working on a fix for this as a priority and we apologise for any inconvenience caused. Note: This only affects the preview of the file; content of the courses and platform access are not affected. Thank you in advance for your patience.

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Began at:

Affected components
  • OpenLearning Platform
    • OpenLearning - Global (incl. Australia and Malaysia)
    • Mobile Application