Payment gateway error on paid courses in custom domain portal

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Identified

We are experiencing a temporary issue with the payment gateway on our platform for paid courses that are under an Institution Portal with a custom domain, which may result to a blank page when attempting to subscribe/pay for enrolment. We apologise for any inconvenience caused and are working to resolve as a priority.

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Began at:

Affected components
  • OpenLearning Platform
    • OpenLearning - Global (incl. Australia and Malaysia)
    • Mobile Application